GenAI Models… Could Smaller Be Better?

As organizations continue to adopt generative AI (genAI) tools and platforms to create efficiencies and boost worker productivity, they’re also grappling with the high costs and complexity of the technology. In particular, the foundation of genAI – large language models (LLMs) – can be massive. But a quieter revolution is brewing: small language models (SLMs). … Continued

5 Compelling Reasons to Revisit Your Brand Strategy

In talking to people at the recent CompTIA event, there was an overwhelming sense that we are living amidst the biggest changes in the way we work and view the world, probably since the second world war. Technology is again at the vanguard of this change but only in response to an invisible attack from … Continued

CompTIA SMB Resources – Our Top 5 Picks

CompTIA, through their communities, have produced a number of reports, videos and resources recently, focused on helping small and medium MSPs succeed in this current environment. The following are our Top 5 picks. 1. Four Trends to Help MSPs Maximize Business Opportunities in 2021 Four trends that you need to know, based on responses to … Continued

CompTIA ANZ Community (In Person) Meeting

The Great Debate: “The Channel Is Dead” Over the last few years, we’ve seen the move to software as a service, the introduction of vendor marketplaces, and the evolution of eCommerce platforms. So much so, that many vendors are questioning whether they still need a channel. But at the same time, we’ve seen an increase … Continued

How to Sell Managed Services to Millennial Decision-Makers

Generational change in corporate culture has never been as dramatic as until present times. In small business environments, these variations are even more visible. Millennials are starting new businesses and revolutionizing old ones. This scenario presents both opportunities and challenges for the IT Industry, as new Young leaders and entrepreneurs become the new decision-makers long … Continued

Companies Trained

Delivering Channel & Sales Training Since 2004 The following is a list of orgnisations who have attended one of our training courses or channel management workshops: 1 Step Communications 3 Sales Direct 3D Networks A & B Communications AAPT Limited Accent Acer Acrodata Acronis ADC Adobe Advance Vision Technology Advent One AEC Systems AIM Communications … Continued

Tough Talk About Successful MSP Marketing

Robin Robins recently led a pre-conference workshop at a channel event and spoke about MSP marketing. Edward Gately has written an article discussing this workshop and detailing some of the hard truths Robin had to say to MSP’s. Robin spoke about the two MSP marketing plans she sees most often in the channel – Vulture … Continued

Edge Computing: 6 Things to Know

Stephanie Overby an award-winning journalist and editor, has written an article detailing important factors to consider when exploring edge computing. Edge computing, the practice of processing data closer to where it is generated, is becoming more common as the world becomes more digitised and, as with all new technology advances, businesses will need to explore … Continued

5G Is Nearly Here, Now What?

The fifth generation of wireless technology promises lightning-fast speed, incredibly low latency, and the capacity to carry massive numbers of connections simultaneously. Carriers around the world are now trialling 5G wireless communications with the networks and technology going live during 2019. There have been numerous terms to describe the potential impact 5G will have on … Continued

The MSP Evolution: What’s Next?

Managed Service Partners in essence remove the burden of ‘IT Chores’ from their customers so that the customer can focus on their cores. That is, the customer can focus what it is they do best and what makes their business money.  This article, written by Will Ominsky looks at what he believes is the next … Continued