The Right Way to Respond to Negative Feedback

Most people don’t enjoy receiving negative feedback, whether it’s about themselves, their organisation or their team. Yet everybody enjoys being successful. The problem is that the negative feedback can offer information that will enable you to achieve a higher level of success. It could be said that negative feedback can be both constructive and highly … Continued

CompTIA Webinars and Community Meetings

The year is racing by and CompTIA is showing no signs of slowing down in terms of the activities and programs for the ANZ Community. We’ve got four events over the next 2 months to keep you engaged, informed and entertained:  * Webinar #1 – Risk Management and Threat Hunting  * Webinar #2 – Corporate … Continued

5 Tips for Dealing With Stress at Work

Stress is a part of life… we have all experienced it and managed it (some better than others) in one way or another. When it comes to managing work stress there are many methods you can utilise to bring it under control but it seems that keeping your approach simple is probably the best thing … Continued

Sydney Community Meeting Wrap Up

The CompTIA Sydney Community meeting took place on April 10 in Sydney. With a theme of MSPs Thriving in 2018 and Beyond, the meeting was well attended by over 100 community members. The speakers received excellent feedback from attendees and the panel moderated by Steve Kiernan was both informative and engaging. To take a look … Continued

Getting Your Vendor’s Attention

Author: Tamara Hodkinson The 80/20 rule is a reality that all vendors deal with when it comes to their channel revenue. By this I mean that 20% of a vendor’s channel partners will deliver 80% of their channel revenue. This is nothing new. It does however tend to mean that those larger partners (the 20%) … Continued

5 Ways to Lead in an Era of Constant Change

As the saying goes, the only certainty in life is change. Here in the IT channel and the industry in general, we know only too well how big of an impact change can have and how constant and almost relentless change can be. We also know how important it is to evolve and adapt with … Continued

Mastering the SMB Market

The Small to Mid Size Business (SMB) market is large here in ANZ and if you are an MSP, serving this market can be highly profitable. As with most market segments, there are nuances that you need to be aware of in order to be successful but when it comes to the SMB market, the … Continued

CompTIA Webinar and Sydney Community Meeting

There is a lot happening in the CompTIA Community this year, with the first meeting kicking off in April. If you have not already seen an invitation, the Sydney Community Meeting is taking place on April 10th at the Sydney Westin. The topic for the meeting is ‘MSPs Thriving in 2018 and Beyond’. There is … Continued