Keeping You Up To Date With The Latest Channel News

Why Sales Skills Matter – To Everyone

Many people hear the word “sales” and think of pressuring, manipulating, and maneuvering potential customers into making a purchase – all the stereotypes of used car or timeshare sales. But if you really want to boost your career, regardless of what role you are in, maybe you need to find a way to work in … Continued

Enable Your Partners Till They’re Unconscious

In a previous article, I wrote about the parallels between recruiting people and recruiting partners, and how the principles we apply to recruiting staff are equally applicable to recruiting partners. Today, we look at the parallels between developing staff and enabling partners. Over the years, the “Conscious Competence” Model has become a popular and insightful … Continued

Channel 2013: Keys to success

Supporting customers with the right products and services to match should be top of mind for the channel this year. Many industry experts are also touting 2013 as the year Cloud services reach a point of maturity in the market, and this also plays into the importance of security. In this article, Julia Talevski and … Continued

6 Reasons Sales Proposal Fail

Sales proposals have the unfortunate combination of being both expensive to create and easy to screw up. Maybe that’s why so many sales reps loath writing them. In this post, Geoffrey James describes the 6 most common dumb reasons that sales proposals end up in the trash, along with some easy-to-follow advice to help you … Continued

Are Your Employees Really Working?

A US programmer was allegedly caught offloading his data-sensitive job to a freelancer in China so he could spend the day surfing the web, a Verizon case study has told. Was he being unlawful, unethical, or just plain innovative? In this article, CRN explores this issue further, and discovers there’s more than one point of … Continued

Conducting Effective Channel Partner Reviews

As the year draws to a close we are often asked about our tips or ideas for the coming year. This year our number one tip to improve channel performance is easy to do, costs very little, but will deliver huge gains in productivity, relationship alignment as well as revenue. Simply conduct regular structured business … Continued

9 Ways to Beat the Economic Downturn

Let’s face it, in the past few weeks economic indicators haven’t exactly been cheery. The Reserve Bank cut interest rates again because of tightening global economic conditions, worldwide stock markets tumbled on the face of global uncertainty, and vendors and analysts aliek are slashing forecasts. However, despite the bleak outlook, some channel businesses have managed … Continued

Social Media for Partners: For and Against

The words social media have managed to insinuate themselves into the business vernacular with alacrity. But less rapid has been the ability of businesses to understand what they need to do about it. In this CRN head-to-head, Australian tech industry experts Tony Gattari, from the Achievers Group, and Moheb Moses from Channel Dynamics, offer different … Continued

Forecasting Recurring Revenue (the Rule of 78)

Lately we have seen many VARs looking to move a portion of their clients to either a Managed Service or some type of XaaS Cloud based service. However it is not just the technology the reseller has to consider as part of this strategy. Any move to transition business to this type of recurring revenue … Continued

Innovate, Partner or Perish

I’m not normally an early adopter, but I was one of the first people to buy a Windows mobile phone. And I loved it. It let me receive email, synced with my diary and contained all my contact details. Then Apple released the iPhone. And it took me a few years (like I said, I’m … Continued