Lack of Coke and Hookers In The Cloud

If you are a regular reader of this newsletter you will recall last month’s feature article about whether there is a role for the channel in the cloud. The article explored and explained the theory that there is in fact a role for the channel when it comes to the cloud but that it is … Continued

A Lesson From Seinfeld on Cash Vs Non Cash Incentives

Vendors and Distributors are always on the hunt for the best way to incentivise their business partners to increase their sales and profits. There are many incentive programs out there that most of you would have either participated in or executed against at some point during your career, if not on an ongoing basis. The … Continued

Customer Service And The Bottom Line

The pursuit of virtually all businesses is to increase sales and profitability. Companies spend a large portion of their time developing and executing strategies, marketing plans and organisational structures in an effort to achieve these desired increases. This is not only done at a senior management level, but also within sales teams and by individual … Continued

5 Mistakes To Avoid When Presenting

Whether you work for a Vendor, Reseller or Distributor, you would have sat through many presentations throughout your career. Some of these of these would have been amazing while others might have been enough to put you to sleep. The importance of being able to deliver an effective presentation is well known, however we don’t … Continued

Be First In Line For Vendor Leads

Every partner wants to be on the receiving end of leads from their vendors. What’s more vendors often promise leads as rewards for certain partner behaviour such as training, certification and marketing activity. Partners invest their time, money and resources into a vendor and want to be rewarded accordingly. What is it however that truly … Continued

CRN Simplicity Is Key To Rebate Success

Many vendors today offer a rebate program to their key partners as part of their broader Partner Program. A good rebate program will be designed to incent and reward partners for achieving predetermined sales goals and or meeting specific objectives related to sales success. Many vendors find rebate programs to be extremely effective for motivating … Continued

ARN State Of The IT Channel Report

If you haven’t already seen it, take yourself over to the ARN website and download ARN’s 2014 State of The IT Channel Report. It is a compilation of data based on responses from over 200 people in senior management positions within the ICT industry, including our own Moheb Moses. Information is available on topics ranging … Continued

ARN 2014 Award Nominations Now Open

The ARN awards have quickly become the industry’s leading event for recognising channel excellence. We have seen the tremendous influence these awards have on building the credibility and profile of the nominees and winners and the opportunities that can arise as a result. Nominations are now open and we urge all of our clients to … Continued

Channel Master Class (Singapore)

Channel Dynamic’s Cam Wayland will be running a Master Class on Channel Excellence and a Workshop on Channel Management in Singapore on July 9 and 10. The Master class will cover the principles of creating a high-performance channel (ie. building a strategy, recruiting, developing and managing partners) and give the participants a high level overview … Continued